E-Commerce Game Changer
Satish Jindel • Journal of Commerce
May 4, 2015
It should be no surprise that executives at FedEx and UPS would be fed up with the false reports of their business model being disrupted by developments with app-based, Uber-like models for same-day and next-day delivery of online retail orders.
The buzz around venture-funded delivery apps such as Shutl, Deliv, Roadie and Kanga, as well as the U.S. Postal Service delivering on Saturdays and Sundays for Amazon, is based on misgivings and lack of understanding of the capabilities the FedEx and UPS parcel networks have to offer competitive last-mile service…