53 |
Consumer loyalty will shift from the manufacturer to the provider
SJC FORESIGHT: 9 Years
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PUBLISHED SOURCE
March 2000
Air Cargo World
Consumer loyalty will shift from the manufacturer of the product to the provider/ enabler (Amazon).
READ ARTICLE
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INDUSTRY INTRODUCTION
October 23, 2009
WSJ
"Amazon may be benefiting more than other e-commerce sites, as consumer habits shift towards spending more time at a smaller set of websites"
READ ARTICLE
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52 |
Separate baggage fees improve baggage service
SJC FORESIGHT: 5 Years
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PUBLISHED SOURCE
October 2003
White Paper & Visit with members of U.S. Congress
As airlines generate separate baggage fees, fliers will benefit from improved baggage service.
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INDUSTRY INTRODUCTION
September 30, 2009
WSJ
Mishandled baggage complaints drop by 21% in July 2009 versus July 2008.
READ ARTICLE
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51 |
YRC Rebranding will enhance regional carriers' identity
SJC FORESIGHT: 1 Year
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PUBLISHED SOURCE
May 2008
Traffic World
YRC can enhance regional carriers' identity via re-branding as YRC Holland, Reddaway, and New Penn.
READ ARTICLE
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INDUSTRY INTRODUCTION
September 2009
YRC
YRC Launches yrcregional.com for three regional affiliates and drops USF name.
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50 |
One unifying voice needed to protect customer & lawmaker interests
SJC FORESIGHT: 1 Year
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PUBLISHED SOURCE
October 17, 2007
NTLA Industry Presenttion
There is a need for the industry to have one voice to protect interest with lawmakers & customers.
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INDUSTRY INTRODUCTION
July 24, 2009
MCAA
MCAA and NTLA unify under MCAA & announce joint fall meeting. "We create a stronger voice for the same-day delivery industry," says MCAA President Michael Gualtieri.
READ ARTICLE
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49 |
Changing the name "Courier" to "Same-Day" for clarity
SJC FORESIGHT: 2 Years
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PUBLISHED SOURCE
October 20, 2006
NTLA Industry Presentation
Changing the term from "Courier" to "Same-Day" will better portray industry's service and value.
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INDUSTRY INTRODUCTION
February 2009
Dynamex
Dynamex Presentation at the 2009 BB&T Conference
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48 |
YRC may integrate Yellow & Roadway under YRC National
SJC FORESIGHT: 2 Years
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PUBLISHED SOURCE
June 5, 2006
Transport Topics
"YRC may integrate Yellow and Roadway networks into one longhaul operation branded as YRC National, and bring all regional operating units...under one operating company."
READ ARTICLE
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INDUSTRY INTRODUCTION
January 2009
YRC Worldwide
YRC brand name introduced for integrated Yellow/Roadway network
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47 |
Airline baggage option to ship via parcel carriers
SJC FORESIGHT: 5 Years
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PUBLISHED SOURCE
October 2003
White Paper & Visit with members of U.S. Congress
Airlines should provide the option to ship bags via parcel carriers to by-pass airport security and enhance airline profitability.
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INDUSTRY INTRODUCTION
October 2008
United Airlines
United Airlines has partnered with FedEx to offer baggage service for a fee.
READ ARTICLE
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46 |
Check-in/Security lines move faster with less passenger carry-ons
SJC FORESIGHT: 1 Year
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PUBLISHED SOURCE
October 2003
White Paper & Visit with members of U.S. Congress
As passengers gain financially by leaving unnecessary items at home, check-in/security lines will move faster.
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INDUSTRY INTRODUCTION
September 9, 2008
WSJ
Complaints to TSA about problems at screening checkpoints or baggage damage have declined by 7% in June/July, versus complaints issued in 2007.
READ ARTICLE
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45 |
Charging for airline baggage will result in fewer baggage overall
SJC FORESIGHT: 4 Years
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PUBLISHED SOURCE
October 2003
White Paper & Visit with members of U.S. Congress
Charges for bags will encourage passengers to be more judicious with items carried and thus fewer bags.
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INDUSTRY INTRODUCTION
September 2008
American Airlines
American Airlines reports customers checked 1 million fewer bags than in July of 2007
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44 |
UPS agrees to unionize its LTL workers
SJC FORESIGHT: 1 Year
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PUBLISHED SOURCE
December 11, 2006
Traffic World
UPS will cooperate with Teamsters on unionization of its LTL workers to reach an early and favorable contract for its parcel operations.
READ ARTICLE
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INDUSTRY INTRODUCTION
May 2008
UPS Freight
Teamsters has signed up 11,100 of 15,000 UPS Freight workers to join the union.
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